Principles of MLS Service

  What Should the Scope of MLS Services Be? At the 2013 Council of MLS conference, The Realty Alliance (TRA), a group of large brokerages, put MLSs on notice that a number of MLS practices were angering some participant firms. In TRA’s brokers’ eyes, MLSs were providing products and services out of the MLSs’ scope … Read more

Real Estate Document Management in 2012

  Clareity Consulting has always been of the opinion that online transaction management – especially document management – has been a critical technology for the real estate profession. This paper examines the real estate document management space in 2012, how the solutions providers and their products are differentiated, ongoing challenges to success of the category, … Read more

VOW and IDX Rules: Security Compliance in the Trenches

  As a consultant often called on by MLSs for help with VOW and IDX compliance audits as someone who is always pushing for improved information security in the real estate industry, I love that information security is featured prominently in the VOW rules, section 19.5: “A Participant’s VOW must employ reasonable efforts to monitor … Read more

Expanding Agent-Client Collaboration in the MLS

  Buyers and Sellers Deserve Better Agent-Client collaboration inside the MLS has mostly been stalled since 1998, when MLS systems first started providing an area for clients to view agent-saved searches and suggested listings and provide listing ratings back to the agent. Since that time, some systems have added minor enhancements, such as built-in messaging … Read more