To improve and maintain subscriber satisfaction, multiple listing services must continually articulate the value that they provide, both as an organization and through products and services. In more than half of the MLS strategic planning processes I facilitated over the last year, pre-planning surveys and other research showed most subscribers were unaware of many … Read more
There are many technological “shiny objects” MLSs are presented with for site-licensing or offering a la carte. How should these be evaluated by MLS leadership? Here are some thoughts from a presentation I previously made at the Clareity MLS Executive Workshop. First, I’ll examine NAR’s approach and suggest some potential updates and then I’ll … Read more
Some time ago, in preparation for an industry publication, another industry consultant asked me, “What are the most significant issues facing the MLS by 2020, what actions do you propose be taken to address these issues and what are the desired outcomes?” Following are my answers: Expand what cooperation via MLS means. If the … Read more
A very time ago, I started a site called “Matt’s Real Estate Technology Blog”. For a while it was hosted at Saul Klein’s Realtown and then merged with the Clareity website. Now that I’m providing professional services under the CoreLogic banner, I needed a place for my less formal musings on the real estate industry business and technology – and this is it!
I’ve posted a lot of content here that folks in the industry might find useful. For example:
Recently, while we were discussing a contract, an industry executive needed me to give an explanation of the difference between a “security audit” and a “penetration test.” The party with whom the executive was negotiating the contract had changed the contractual requirement from the one to the other. Since this might be of interest … Read more
