The other day I was talking with a client, a successful consolidation project came up in the conversation, and they said something along the lines of, “You still do that? I hired someone else and they bleeped it up entirely.” That was my inspiration for this blog post. Who Do I Help? I still serve … Read more
It may seem like a cliché, but the rate of change for MLSs is continuing to increase, while numerous MLSs seem to run off the same plan year after year with minor focus changes. Some of the challenges identified in the NAR-commissioned “D.A.N.G.E.R. Report” back in 2015 seem increasingly more likely or are already evident … Read more
It’s the week of NAR 2019 REALTORS Conference and Expo, and a lot of attention will be on all of the product announcements, the Clear Cooperation Proposal, and the government scrutiny of our industry. Despite all the commotion, don’t forget to keep being strategic, and that strategic thinking is an ongoing process. This post … Read more
To improve and maintain subscriber satisfaction, multiple listing services must continually articulate the value that they provide, both as an organization and through products and services. In more than half of the MLS strategic planning processes I facilitated over the last year, pre-planning surveys and other research showed most subscribers were unaware of many … Read more
Some time ago, in preparation for an industry publication, another industry consultant asked me, “What are the most significant issues facing the MLS by 2020, what actions do you propose be taken to address these issues and what are the desired outcomes?” Following are my answers: Expand what cooperation via MLS means. If the … Read more
